Top-Rated IT Services & Managed Solutions for Growing Businesses

Neptune9 has been taking care of businesses' technology and doing it with confidence since 2005. We provide professional IT services, managed IT support, and cybersecurity solutions for small and mid-size businesses.

Our goal is to keep your systems up and running, secure your data, and provide your team with dependable support every day.

Partner with a team that puts your growth and security first.

Microsoft Business Partner
HP Business Partner
Fortinet
Cisco Partner
Dell Business Partner
Barracuda

OUR CORE SERVICES

Managed IT Services

Comprehensive IT infrastructure management, monitoring, and support—so you can focus on your business, not your tech headaches.

Cybersecurity & Network Protection

Shield your business from threats with enterprise-grade cybersecurity solutions tailored for your environment.

Microsoft 365 Solutions

Streamline collaboration, productivity, and communication with expert Microsoft 365 planning and implementation.

Project-Based IT Support

Need expert support for a one-time project? From server upgrades to new office setups, we’ve got you covered.

Our Technology Partners

We work with trusted technology brands to deliver reliable IT infrastructure, cloud performance, and cybersecurity. Our partners include Microsoft, Cisco, Dell, and Veeam among others.

Microsoft Partner
HP Business Partner
Cisco Partner
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Barracuda
Dell Partner
Fortinet

Reliable Managed IT Services Tailored to Your Business

Technology must simplify work, not complicate it. With our managed IT services, you have total system care that involves updates, network scans, data backup, and constant support.

If you already have an internal IT team, our co-managed IT service can share the workload. We handle daily maintenance and fix issues before they turn into problems. You get peace of mind knowing experts are always available to help.

Managed IT Services

Cybersecurity & Network Protection

Cloud Services

IT Support Services

Why Businesses Trust Neptune9?

For nearly two decades, businesses statewide have relied on Neptune9 for responsive service and straightforward communication. We get back to you quickly, make it simple, and ensure your technology performs as intended.

Our clients appreciate that we

  • Provide quick and friendly support
  • Keep pricing clear and fair
  • Offer local service throughout Texas
  • Build long-term partnerships with every client

 

We treat your business like our own and make sure your systems are always secure and efficient.

Get a Free IT Consultation

Ready to make your IT simple, secure, and scalable? Talk to our team today. We will help you find the right technology solutions for your goals.

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COMPREHENSIVE IT SOLUTIONS WE OFFER

Co-Managed IT Services

If your in house IT team needs extra help, our co managed IT service gives you flexibility. We assist with daily management, problem solving, and performance checks so your team can focus on bigger goals.

IT Consulting and Strategy

Our IT consulting services help you plan ahead. We assess your systems, identify risks, and design technology plans that fit your goals.

Network Security and Compliance

Your data security is our top priority. We provide cybersecurity solutions that include threat detection, data recovery, and compliance checks. Our team uses Veeam backup to help you recover data quickly whenever needed.

Cloud Services and Microsoft 365

Work smarter with secure cloud services and Microsoft 365 solutions. We handle setup, migration, and support for tools like cloud email, file storage, and Microsoft Teams. Your team can collaborate easily from any location.

Onsite and Remote IT Support

Our IT support services include both on-site visits and remote desktop services, also known as DaaS. You can rely on our help desk support team to solve technical issues quickly and keep your work running without delay.

Testimonials

SUCCESS STORIES FROM OUR CLIENTS

“With direction and guidance from Neptune9, the City of Burnet is on the leading edge of what is possible for small communities. Our ability to serve the public and support our staff has grown immeasurably.”

– David Vaughn, City Manager, City of Burnet

“They’ve redefined and greatly enhanced our network, security, user experience, and everything in between. The team is fun, knowledgeable, and able to translate the ever-changing IT world into terms we can understand.”

– Client Testimonial

Local IT Services

Service Areas Across Texas

We proudly serve businesses in Waco, Austin, San Antonio, Dallas, and more than fifteen other cities across Texas.

If you are looking for local IT services in Texas, our team is ready to help. Learn more about Local IT Services in Texas

Frequently Asked Questions

Managed IT Services mean a dedicated team handles your technology operations, from monitoring to security, so you can focus on running your business smoothly.

Yes. Neptune9 provides IT support for small businesses that want professional help at a reasonable cost.

We support healthcare, education, finance, retail, and local government clients with customized IT solutions.

Our help desk support team responds quickly, often fixing issues remotely in minutes. For complex problems, we provide on-site support right away.

Fully managed IT covers everything from maintenance to security, while co managed IT supports your in house team where needed.

Yes. We offer IT plans that match your business size, needs, and budget.

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WHO WE ARE

At Neptune9, we specialize in Managed IT Services, Cybersecurity, and Microsoft 365 Solutions—providing businesses with the tools, stability, and confidence to grow securely. With nearly 20 years of industry experience, our Texas-based team supports organizations across industries by delivering scalable technology solutions with a human touch.

Whether you’re a small municipality, a fast-growing company, or an established enterprise, we provide hands-on expertise, rapid support, and future-ready strategies to help you thrive in an ever-changing digital world.

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